This privacy policy is in accordance with GDPR & PDPA. Last updated on the 5th of April 2026.
What We May Collect
We Siam flooring Co., Ltd collect customer data when you visit our website, and when you choose to fill out an enquiry form on our website. You may be asked for your name, email address and contact phone number. Your contact information is to enable us to send you the information you request, such as pricing or product information. When you register your details, your personal details will remain private & confidential. You will never receive unsolicited mail from us after placing an order, or making an enquiry. We will only contact you responding to your enquiry, and your orders placed with us. Data is stored on our secure server. We will retain your personal data for as long as necessary for the purposes set out in this privacy policy, and periodically delete customer data. You can request to see, correct or delete any of your personal data any time with us, via any of the methods on our contact page.
We do not share any of your personal order data outside of our company or any third parties, except for in the following instances:
- The information passed to the payment provider to validate your card payment details
- Your name & address details passed to the courier or driver to deliver your ordered goods
- Our accountant for book keeping & tax purposes
We do use your information collected from the website to personalise your repeat visits to our website. We may use your information to create personalised advertising & Google ads remarketing campaigns through search engines and social media channels such as Google & Facebook. You can turn off these advertisements using the privacy controls within these platforms. You may at any time request details of personal information which we hold about you.
We do pass your information to third party software technology partners who provide us with reports on website statistics & information. This is including: Google Tag Manager, Google Conversion linker, Google Analytics 4, Cloudflare Bot Management, Cloudflare, Microsoft Advertising and Google Ads conversion tracking. This data is always kept securely, and is not used for any other purpose.
For the exhaustive list of cookies we collect see the list of cookies we collect section further down this page.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We do not see any credit card or debit card information that you the customer enters. We only ever receive details of the type of payment received. All the information collected is done in accordance with the Data Protection Act 1998. We do not store any card data nor do we share customer details with any 3rd parties.
Debit and credit card details are entered by you the customer, via Paypal or our payment processor on their provided secure payment link, where nobody including ourselves can read this information. Security is provided via a 128-bit SSL encrypted connection, as the industry standard. Please contact us here if you have any information regarding our privacy policy.
Cookie Policy
How we use cookies
Cookies are short pieces of data that are sent to your computer when you visit a website. The data records visitor information & internet log data. The data is used to record statistical reports on browsing activity. The cookies allow us to recognize you automatically whenever you visit our site so that we can personalise your experience and provide you with better service. We also use cookies for fraud prevention and other purposes. The data recorded from cookies on our website includes: Your computer information such as; browser type; technical information; location of your computer; duration of visit; and your operating system.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
In your browser you can set not accept cookies, or to remove existing cookies. You can also opt out of Googles use of cookies at this link: https://myadcenter.google.com/home?sasb=true&ref=ad-settings.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The Cookies We Collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLLN | Information on what polls you have voted on. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
